Privacy Policy
At The Irish Institute of Natural Therapy, we are committed to protecting your privacy and handling your personal information with care, integrity and respect.
This Privacy Policy explains what personal information we collect through our website, why we collect it, how we use it, and the steps we take to protect it in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.
Who We Are:
The Irish Institute of Natural Therapy is the Data Controller responsible for the personal information collected through this website.
The Irish Institute of Natural Therapy, c/o The Therapy Rooms, Victoria Cross Road, Cork. Ireland.
Email:info@irishinstituteofnaturaltherapy.ie
Telephone: +353 (0)87 2328595
Information We Collect:
We collect personal information that you choose to provide when you complete one of the contact forms on our website. We also collect limited technical information automatically through Squarespace, our website platform, to ensure the website functions correctly and, where you have given your consent, to help us understand how our website is used.
General Enquiries
Appointment Requests
Course and Workshop Enquiries
Depending on the type of enquiry, we may collect your name, telephone number, email address, details of the therapy, course or workshop you are enquiring about, and any additional information you choose to provide.
Information Collected Automatically
When you visit our website, Squarespace, our website platform, automatically collects certain technical information. This may include your IP address, browser type, device information, pages visited, the website you visited before arriving at our site and information about how you interact with our website. This information helps the website function correctly and, where you have given your consent, helps us understand how our website is used through Squarespace Analytics.
How We Use Your Information:
We use the personal information you provide to:
Respond to your enquiry.
Contact you regarding your enquiry or to schedule an appointment.
Process and manage course or workshop enquiries and registrations.
Provide you with information about a course or workshop you have enquired about.
Send you information about future courses and workshops, but only if you have chosen to receive these updates.
Meet our legal or regulatory obligations where required.
Understand how visitors use our website and improve its performance through Squarespace Analytics, where you have given your consent.
We will only use your personal information for the purpose for which it was collected, unless we are required by law to do otherwise.
Website Analytics
We use Squarespace Analytics to help us understand how visitors use our website. This may include information such as pages visited, clicks, scrolling, searches and general website activity. Analytics information is used to help improve our website and is only collected where you have consented to analytics cookies through our cookie banner.
Lawful Basis for Processing:
Under the General Data Protection Regulation (GDPR), we process your personal information on the following lawful bases:
Consent
Where you have given your consent, for example, if you choose to receive information about future courses and workshops. You may withdraw your consent at any time.
Legitimate Interests
To respond to your enquiries, arrange appointments, and communicate with you about the services or courses you have requested. We only use your personal information where it is necessary to do so and where your rights and interests are not overridden.
Contract
Where processing your personal information is necessary to take steps at your request before entering into an agreement with you, or to fulfil our obligations if you register for a course or workshop
How Long We Keep Your Data:
We keep your personal data only for as long as necessary and for the purpose for which it was collected.
General enquiries are retained only for as long as necessary to respond to your enquiry and any reasonable follow-up correspondence, after which they are securely deleted unless there is a legal or legitimate reason to retain them for longer.
If we are unable to arrange an appointment after our initial attempts to contact you by telephone, text message or email, your enquiry details will be deleted within one month.
If you have chosen to receive information about future courses and workshops, we will keep your details for up to 24 months, or until you withdraw your consent, whichever comes first.
If you become a client or enrol on one of our courses, your personal information will be managed in accordance with our separate Clinical Privacy Policy or Student Privacy Policy, which will be provided to you at the appropriate time.
Sharing Your Information:
We do not sell or share your personal information with third parties for marketing purposes.
We will only share your personal information where:
it is necessary to comply with a legal obligation,
you have given your consent, or
it is necessary to establish, exercise or defend legal claims.
We also use Squarespace to host our website and provide website analytics. Squarespace processes limited technical information necessary for these purposes.
How We Protect Your Information:
We take appropriate technical and organisational measures to protect the personal information you provide through our website against unauthorised access, disclosure, alteration or destruction. While we take reasonable steps to safeguard your information, no method of transmitting information over the internet is completely secure.
Third-Party Links
Our website may contain links to third-party websites, including Facebook and Instagram, or embedded services such as Google Maps. These services operate under their own privacy policies, and we encourage you to read those policies before providing any personal information.
Cookies:
Our website uses cookies to help provide a secure and effective browsing experience. Some cookies are essential for the operation of the website, while others may be used to support features such as embedded Google Maps or to help us understand how our website is used. You can manage your cookie preferences through our cookie banner when you first visit the website. For more information about the cookies we use, please see our separate Cookie Policy.
Your Rights:
Under the General Data Protection Regulation (GDPR), you have the following rights in relation to your personal information:
The right to be informed about how your personal information is collected and used.
The right to request access to the personal information we hold about you.
The right to request correction of inaccurate or incomplete personal information.
The right to request that your personal information be deleted where appropriate (the "right to be forgotten").
The right to request that we restrict the processing of your personal information in certain circumstances.
The right to receive a copy of your personal information in a structured, commonly used and machine-readable format where applicable (the right to data portability).
The right to object to the processing of your personal information where we rely on legitimate interests.
The right not to be subject to a decision based solely on automated processing, including profiling, where such processing produces legal or similarly significant effects. The Irish Institute of Natural Therapy does not use automated decision-making or profiling in relation to the personal information collected through this website.
Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before you withdrew your consent.
If you wish to exercise any of these rights, please contact us using the contact details provided in this Privacy Policy.
If you are not satisfied with how we have handled your personal information, you have the right to lodge a complaint with the Irish Data Protection Commission.
For further information, please visit www.dataprotection.ie.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal obligations.
Any updates will be published on this page and the "Last Updated" date at the top of this Privacy Policy will be amended accordingly.
Contact Us:
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the contact details provided above.
We will respond to your enquiry as soon as reasonably possible.
Effective Date: 1st August 2026
Last Updated: 1st August 2026